Make Salesforce and HubSpot work from the same truth.
A structured blueprint to design and implement a reliable sync between Salesforce and HubSpot, with clear field mappings, ownership rules, and data controls.
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When two systems tell different stories
Running both Salesforce and HubSpot is common. Running them in alignment is harder. The same record looks different in each system, teams question which system is correct, and field values overwrite each other. Sync errors pile up and reporting depends on manual reconciliation.
Same record, different data
A contact has one email in Salesforce, another in HubSpot. Deal stages don't match. Lead status means something different in each system.
Teams question which is correct
Sales trusts Salesforce. Marketing trusts HubSpot. Nobody knows which version of the data is actually right, so decisions stall.
Field values overwrite each other
Marketing updates a field in HubSpot. Salesforce sync overwrites it five minutes later. Teams waste time fixing what shouldn't break.
Sync errors pile up
Sync failures create a backlog of records that never reconcile. The error log grows and nobody knows which failures actually matter.
Reporting requires manual reconciliation
Every dashboard needs validation against both systems. Analysts spend hours matching records to create "single source of truth" reports.
Changes break without warning
Someone updates a field mapping or creates a new workflow. The sync breaks silently and data drifts for weeks before anyone notices.
What the Sync Blueprint does
The SF ↔ HubSpot Sync Blueprint defines how data should move between systems before changes are made.
This isn't just technical configuration. It's design and governance combined.
We focus on: What should sync and what shouldn't, which system owns which data, how to prevent conflicts and duplication, and how sync supports reporting and operations.
The goal is simple: Two systems that support the same reality.
Delivered in 3-6 weeks.
What's included in the sync blueprint
Sync strategy
- Definition of system roles
- Source of truth decisions per object
- Sync scope and direction design
- Frequency and timing recommendations
Field and object mapping
- Complete mapping of fields
- Data type alignment
- Handling of mismatched structures
- Picklist value conversions
Conflict prevention
- Overwrite behavior rules
- Duplication safeguards
- Data priority logic
- Error handling strategy
Governance guidelines
- Ownership definitions
- Change management guidance
- Documentation for future updates
- Testing requirements
Implementation support
- Configuration guidance
- Validation and testing support
- Go-live checks
- Monitoring setup
We collaborate with companies all around the world
How it works
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Week 1-2: Assessment
Review current sync, identify issues, define strategy.
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Week 3: Mapping design
Field and object mapping, conflict rules, governance framework.
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Week 4-5: Validation
Stakeholder review, test case design, refinement.
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Week 6: Implementation support
Configuration guidance, testing, go-live, documentation.
What broken sync costs you
Data trust issues
When 20-30% of synced records don't match, teams stop trusting either system and build shadow processes.
Manual reconciliation
Without proper sync design, teams spend 15-20% of their time manually fixing sync issues and reconciling differences.
Reporting delays
Every report requires validating data across both systems, adding days or weeks to analysis that should be instant.
Team conflicts
When sales and marketing see different data, they argue about lead quality instead of collaborating on revenue.
Lost productivity
Sync issues create 40-60 hours per month of wasted time debugging, fixing records, and working around broken integrations.
Strategic blindness
Leadership can't make confident decisions when core metrics differ between systems by 10-15%.
Pricing
Fixed-scope engagement. Final pricing depends on:
- Number of objects and fields in sync scope
- Complexity of existing sync setup
- Custom object and field requirements
- Integration tool complexity
- Governance depth needed
Configuration, testing, and go-live support based on blueprint specifications.
Ongoing monitoring, error resolution, mapping updates, and optimization.
Reduced reconciliation, eliminated duplicate work, faster reporting, and improved alignment, typically deliver 5-10x ROI annually.
Frequently Asked Questions
We design the complete blueprint with technical specifications. Configuration support is included at Standard and Premium levels, or can be added separately.
We work with native HubSpot-Salesforce sync, Zapier, Workato, and other iPaaS tools. We'll recommend the best fit for your needs.
We design the blueprint while current sync continues. Implementation is phased to minimize disruption and includes thorough testing.
Custom objects require careful mapping design. We assess each one to determine if it should sync, how it maps, and conflict prevention rules.
Yes. We design transformation logic for data type conversions, value mappings, and complex calculations between systems.
The blueprint includes a change management process so future sync updates follow the same governance rules.
Not very for using the blueprint. We provide clear documentation. Implementation support is available if you need technical help.
Ideally yes, but we can incorporate cleanup into the blueprint. Data hygiene often happens alongside sync design.
The blueprint includes troubleshooting guides and monitoring recommendations. Many clients use our Admin on the Go service for ongoing support.
Why WX for sync design
Dual-platform expertise
HubSpot Platinum Partners with deep Salesforce experience. We understand how both systems work and how to make them work together.
Architecture-first approach
We design sync strategy before configuring tools. Most sync issues come from poor design, not technical problems.
Governance integration
We don't just map fields - we define ownership, change control, and long-term governance so sync stays reliable.
Business focus
We design sync around your business processes and reporting needs, not just technical field compatibility.
Implementation support
Our blueprints include technical specifications ready for implementation, not abstract strategy documents.
This is a good fit if
You run both Salesforce and HubSpot long-term
Data conflicts create confusion and team friction
Reporting depends on data from both systems
Teams rely on synced data for daily operations
You want a long-term solution with governance, not patches
You're ready to invest in proper sync architecture
Align your systems properly
If Salesforce and HubSpot are both critical, they need clear rules between them.
Design the sync before trusting the data. Build it right so it stays reliable.
4-6 weeks. Complete blueprint. One source of truth.
Your sync design team
CEO
COO
Lead of RevOps &
Commercial Growth