Reliable systems start with clear rules.
A structured data governance framework for HubSpot and connected GTM systems that defines ownership, standards, and controls so your data stays reliable as you grow.
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When data depends on good intentions
Most data issues aren't technical. They come from a lack of shared rules. Fields are used differently across teams, no one owns data quality, and new properties appear without structure. At first, these look like small inconsistencies. Over time, they reduce trust in the system.
Fields used differently across teams
Sales tracks "Lead Status" one way, marketing uses it another way, and customer success has their own interpretation. Same field, three meanings.
No one owns data quality
Everyone assumes someone else is responsible. Data degrades slowly until reports become unreliable and nobody knows who should fix it.
New properties appear without structure
Someone needs a quick fix, creates a custom field, and never documents it. Six months later, it's still there and nobody knows what it's for.
Integrations overwrite important data
Your product data sync overwrites manually entered information. Marketing automation changes lifecycle stages. Nobody coordinated the rules.
Reporting changes as the system evolves
Last quarter's dashboard showed one thing. This quarter it shows something else. Nobody intentionally changed it - the underlying data just drifted.
Changes break without warning
Someone updates a workflow, deletes a field, or changes an automation. Three other processes break because nobody knew they were connected.
What the Data Governance Framework does
The RevOps Data Governance Framework sets clear rules for how data is created, updated, and protected across your revenue systems.
This isn't about restriction. It's about clarity and accountability.
We focus on: Defining ownership, standardizing critical data points, setting rules for change, and protecting reporting integrity.
The goal is simple: Data that stays reliable, not just clean for a moment.
Delivered in 3-6 weeks.
What's included in the framework
Data ownership model
- Clear owners for each object and critical properties
- Responsibility definitions across marketing, sales, and CS teams
- Decision rights for structural changes
- Escalation paths when conflicts arise
- Accountability structure for data quality
Standards and conventions
- Property naming conventions and guidelines
- Required fields and validation rules by object
- Lifecycle and lead status definitions
- Standard picklist values and their meanings
- Data entry standards for consistency
Access and permissions guidance
- Role-based access control recommendations
- Permissions for who can create/edit/delete objects and properties
- Limits on structural changes by role
- Safeguards for critical fields and integrations
- Admin responsibilities and scope
Change management process
- Process for requesting new properties or objects
- Documentation requirements for changes
- Approval flows for structural updates
- Impact assessment guidelines
- Communication plan for changes
Data quality standards
- Expected quality levels for critical fields
- Monitoring guidelines and KPIs
- Responsibility for corrections and cleanup
- Audit schedule and process
- SLAs for data quality issues
Integration governance
- Rules for how integrations can modify data
- Ownership of integration mappings
- Conflict resolution when systems disagree
- Testing requirements before integration changes
- Monitoring for integration-caused issues
Documentation package
- Complete governance framework document
- Field and object ownership registry
- Quick reference guides for common scenarios
- Training materials for admins and power users
- Governance policy summary for all users
We collaborate with companies all around the world
How it works
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Week 1-2: Assessment
Review current setup, identify governance gaps and risks, interview stakeholders about pain points and current informal processes.
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Week 3: Framework design
Design tailored governance model based on your organization, systems, and operational needs.
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Week 4-5: Stakeholder alignment
Review framework with leadership and team leads, refine based on feedback, establish buy-in and ownership.
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Week 6: Documentation and handover
Complete documentation delivered, training for admins on enforcement, handover with implementation guidance.
What ungoverned data costs you
Continuous degradation
Without governance, data quality degrades 10-25% per quarter as teams make changes without coordination or standards.
Reporting unreliability
When 20-30% of your data doesn't follow standards, reports become unreliable and leadership stops trusting your numbers.
Rework and cleanup cycles
Teams spend 10-30% of their time fixing data issues that wouldn't exist with clear governance rules in place.
Integration failures
Without governance, 30-50% of integration issues come from conflicting rules about who owns which data and how it should sync.
Slow decision-making
Every strategic decision requires validating data first because nobody trusts the system without governance standards.
Scaling problems
Each new team member or system integration adds complexity exponentially without governance framework to guide implementation.
Pricing
Fixed-scope engagement. Final pricing depends on:
- Number of systems in scope (HubSpot + integrations)
- Size and complexity of your organization
- Number of teams and stakeholders
- Current state of governance (if any)
- Depth of documentation and training needed
Single HubSpot portal, 2-3 teams, basic integration landscape, core governance model.
Multiple hubs or systems, 4-5 teams, moderate integration complexity, comprehensive framework.
Complex multi-system environment, 6+ teams, extensive integrations, enterprise governance with detailed policies.
Reduced data cleanup cycles, improved reporting reliability, faster onboarding, and fewer integration conflicts typically deliver 5-10x ROI annually.
Frequently Asked Questions
Documentation describes what exists. Governance defines who owns it, how it can change, and what standards must be maintained. It's the operating system for your data.
If you have multiple people touching HubSpot or plan to grow, yes. Governance is easier to implement early than to retrofit after chaos sets in.
Good governance speeds teams up by eliminating confusion, reducing rework, and preventing conflicts. It removes friction, not adds it.
Through a combination of system permissions, approval processes, training, and accountability. We provide enforcement guidelines based on what's realistic for your team size.
The framework includes a change management process. It's designed to evolve with your business while maintaining core standards.
Yes. We design governance frameworks that span HubSpot, Salesforce, product systems, finance tools, and any other connected systems in your GTM stack.
Not very. Governance is about process and ownership, not technical implementation. We translate everything into business language.
You implement it with your team. Many clients use our Admin on the Go service for ongoing governance support and enforcement.
No. The framework design happens in parallel with operations. Implementation of the framework can be phased to minimize disruption.
What governance enables
RevOps governance specialists
We've built governance frameworks for hundreds of companies. We know what works in practice, not just in theory.
Business-first approach
We design governance around how your teams actually work, not abstract best practices that nobody follows.
Right-sized frameworks
We don't over-engineer. The framework matches your team size, complexity, and operational maturity.
Implementation-ready
Our frameworks include specific enforcement mechanisms, not just high-level principles. You get actionable policies.
Integration expertise
We understand how governance works across multi-system environments, not just single-platform governance.
This is a good fit if
Multiple teams use HubSpot or connected systems
Data quality keeps slipping despite cleanup efforts
Structural changes happen without oversight or coordination
Reporting consistency is critical to your business
You want long-term system reliability, not quick fixes
You're scaling and need governance before chaos sets in
Protect the integrity of your data
Without governance, even a well-built system degrades over time.
Set clear rules so your data remains dependable as you grow.
4-6 weeks to a complete framework. Long-term reliability.
Your governance team
CEO
COO
Lead of RevOps &
Commercial Growth